Our concierge service is designed to help you find the exact product you are looking for and is a unique feature of the ShopFireplace shopping experience. Simply fill out the online concierge form and our staff will contact you in one business day with a solution.
ShopFireplace offers FREE shipping on any order $99 or more with the exception of orders designated as Freight Carrier only. Orders less than $99 incur a small shipping and handling fee of $8.99.
ShopFireplace has years of sourcing the best fireplace products in the industry. Our focus is always a balance between quality and price and we attend two buying shows each year to evaluate new products to our strict criteria. At ShopFireplace, you can rest knowing that every product has been reviewed and is the top in the industry. If you have suggestions for new products, please contact us.
Installation and Service Network
ShopFireplace has the largest network of installers and service technicians in the industry. When you buy from ShopFireplace, you have access to industry trained and certified professionals to help install and maintain your equipment for years to come.
Shopfireplace.com is invested in your safety and with the installation of our products. We have a team of hearth professionals who are dedicated to your customer satisfaction. Please give us a call or contact us through our website with your questions.